TickTockIT

TickTockIT Remote Support

Let a TickTockIT technician securely connect to your computer to fix problems quickly, without a site visit. Download the support app for your device below.

Your consent is required. Remote support only works when the owner of the computer installs or runs the app and shares their ID and one-time password with us. You can see everything we do and end the session at any time.

Download the support app

Version 1.5.1

WindowsWindows 10 and 11, 64-bit.
Windows installer (.msi)
macOSCheck your chip under Apple menu > About This Mac.
Apple silicon (M1 and later)Intel Mac
LinuxDebian / Ubuntu packages.
64-bit PC (x86_64 .deb)ARM64 (.deb)ARMv7 (.deb)
FlatpakFor any Linux distribution with Flatpak.
x86_64 (.flatpak)ARM64 (.flatpak)
AndroidIf unsure, choose Universal.
Universal APKARM64 APKARMv7 APK
iPhone & iPadCan control other computers, but an iPhone or iPad can't be controlled remotely.
App Store
Web browserControl another computer from a browser, no install.
Open web client

How a support session works

  1. Download and open the app for your device.
  2. Read your ID and one-time password to your TickTockIT technician.
  3. Accept the connection request when it appears on your screen.
  4. Close the app, or click Disconnect, whenever you want the session to end.